ارزیابی عملکرد و رتبه بندی کارایی شعب شهر تهران با استفاده از رویکرد تحلیل پوششی دومرحله‌ای و تکنیک رتبه بندی بردا

نویسندگان
احسان واعظی
مهدی معمارپور
سید اسماعیل نجفی
دانشگاه آزاد اسلامی،واحد علوم تحقیقات
10.52547/jde.2.6.85
چکیده
بانک­ها از جمله مراکز اقتصادی کشور به حساب می­آیند که عملکرد آنها در زمینه افزایش بهره‌وری و کارایی موجب توسعه اقتصادی کشور می شود. بر این اساس، بررسی وضعیت عملکردی و کارا بودن یک بانک متاثر از عملکرد و کارایی شعب آن خواهد بود. هدف از این مقاله بررسی کارایی و رتبه بندی 121 شعبه یک بانک خصوصی در شهر تهران می باشد.برای این منظور ابتدا از تحلیل پوششی دو مرحله ای به منظور بدست آوردن کارایی دقیق شعب بوسیله 7 مورد شاخص به عنوان متغیر ورودی ، 4 شاخص به عنوان متغیر میانی و 1 شاخص به عنوان متغیر خروجی استفاده شده است. نتایج تحقیق نشان داد که در مرحله اول تحلیل پوششی دو مرحله ای 51 شعبه کارا شدند که این تعداد در مرحله دوم به 18 شعبه تقلیل یافت.با مشخص شدن کارایی دقیق هر شعبه بعد از دو مرحله جهت رتبه بندی شعبی که دارای کارایی یک بودند از روش کارایی سکستون، اندرسون-پیترسون و چالز-کوپر استفاده شد.در مرحله آخر با استفاده از تکنیک بردا نتایج حاصل از مدل های قبلی ترکیب شده و رتبه بندی نهایی شعب بانک انجام گرفته است
کلیدواژه‌ها
تحلیل پوششی داده‌های دو مرحله ای
کارایی سکستون
اندرسون-پیترسون
چالز-کوپر
شعب بانک خصوصی
تکنیک رتبه بندی بردا

عنوان مقاله English

Evaluation of the performance and ranking of the efficiency of Tehran branches of a private bank using two-stage data envelope analysis and Borda ranking technique

نویسندگان English

ehsan vaezi
mehdi memarpour
Ismail najafi
چکیده English

Banks are among the economic centers of the country, whose performance regarding promotion of productivity and efficiency, leads to economic development of the country. Accordingly, investigation of the status of the performance and efficiency of a bank will be influenced by the performance and efficiency of that bank’s branches. The aim of this study is to investigate the efficiency and ranking of 121 branches of a certain private bank in Tehran. For this purpose, first two-stage data envelope analysis has been used to obtain the efficiency of banks accurately using 7 indices as the input variable, 4 indices as the intermediate variable, and 1 index as the output variable. The results of the research indicated that in the first stage of the two-stage data envelope analysis, 51 branches were found to be efficient, which was reduced to 18 branches in the second stage. As the accurate efficiency of each branch was determined following two stages, for ranking the branches that had an efficiency of one, Sexton, Anderson-Peterson and Charles-Cooper efficiency method was employed. In the last stage, using Borda technique, the results obtained from the previous models were combined and the final ranking of the bank’s branches was determined.

کلیدواژه‌ها English

: two-stage data envelope analysis
Sexton
Anderson-Peterson and Charles-Cooper efficiency
private bank branches
Borda ranking technique
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